Privacy Policy

1. Why We Collect Your Information

We collect information to:

• Manage your account and access to our Services
• Operate GPU Pods, AI models, and other platform features
• Process payments, subscriptions, or credits
• Communicate updates, service alerts, and customer support information
• Improve security and prevent fraud or abuse
• Analyze usage and enhance performance of our Services
• Enforce our Terms & Conditions

2. Information We Collect

We collect information in two ways:

A. Automatic Information

• Device ID, IP address, browser type, and operating system
• Location data (general or precise if enabled by your device)
• Cookies, local storage, and similar tracking technologies
• Activity logs, including access times and usage statistics

B. Information You Provide

• Name, email, and contact information
• Billing address, country, and payment information (processed by third-party providers)
• Content, files, uploads, prompts, images, and generated outputs you create using our Services
• Communications sent to us via email or support channels

3. User-Generated Content & AI Processing

When using GPU Pods, AI models, Image/Video Tools, or any generation features, the content you provide may be temporarily processed or stored as required for functionality. We do not access, view, or use your generated content unless:

• It is reported for abuse or illegal activity
• It violates our Terms & Conditions
• We are required by law to review it

We do not use your prompts or outputs to train AI models.

4. How We Use Your Information

• To operate, maintain, and improve our Services
• To manage your account and authentication
• To fulfill purchases, subscriptions, and billing
• To detect, prevent, and address fraud, abuse, or security risks
• To provide customer support and respond to inquiries
• To send service-related notifications or updates
• To comply with legal obligations and resolve disputes

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service providers (cloud hosting, analytics, email delivery, payment processors)
• Affiliated companies involved in platform operations
• Business partners for integrated features or services
• Other users, when you publicly post content
• In the event of a merger, sale, or company restructuring
• Law enforcement or government authorities when required by law

6. Retention of Your Information

We retain personal data only as long as necessary to provide our Services, comply with legal requirements, resolve disputes, or enforce our agreements.

7. Security

We implement reasonable technical and organizational safeguards to protect your information. No system is 100% secure, but we take steps to minimize risks and restrict access.

8. Email Marketing

We may send newsletters, updates, or promotional emails. You may unsubscribe at any time using the link provided in the email.

9. Payments

Payments are processed by third-party providers such as Stripe. We do not store your full payment card details.

10. GDPR, CCPA & International Rights

If you reside in the EU, EEA, UK, or California, you may have rights including:

• Access and receive a copy of your data
• Request correction or deletion
• Limit or object to processing
• Data portability
• Opt-out of data sales (we do not sell personal data)

To exercise these rights, contact us.

11. Minors

Our Services are not intended for children under 13 (or 16 where legally required). We do not knowingly collect personal information from minors. If you believe a minor provided personal data, contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a revised date. Continued use of our Services constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or privacy requests, contact us.